Resetting the CASA Master Password
There are instances when you might need to reset a user’s
master password, such as when they forget it. You do this by deleting all
of the user’s stored miCASA credentials. After performing the following procedure,
CASA Manager will request the user to re-enter a new master password:
- Shut down the CASA service.
In Linux:
A. Stop the micasad service by running the following command as the root
user: /etc/init.d/micasad stop
B. Locate the user’s Home directory where the miCASA data files are stored.
IMPORTANT: Be certain your system settings are configured to Show hidden files
and folders or the .miCASA* files will not be viewable.
In Windows:
A. In the Windows 2000 control bar, click Start > Settings > Control Panel.

B. In Windows XP, click Start > Control Panel > Administration Tools > Services.
C. In Windows 2000, double-click Administrative Tools, then double-click
Services.

D. Stop the Novell Identity Store service either by:
-
Right-clicking on the service and selecting Stop Clicking on the service
and then clicking the Action menu > Stop
or
- Clicking the Stop Service button icon in the Services tool bar Windows
will stop the CASA identity store, which is necessary before you can
remove the user’s credentials explained in Step 2 below.

Leave the Services panel open because you will restart the Novell Identity
Store after you delete the user’s old credentials in Step 2.
In Windows 2000:
A. Right-click on the My Computer desktop icon > Open.
B. In the My Computer address field, type C:\Documents and Settings\[user’s
name]\casa. This will list all of the documents and settings associated
with the home user.

Navigate to the user’s home directory and delete the .miCASA* and .CASAPolicy.xml files.
In WindowsXP:
A. On the desktop, click Start > My Computer.
B. Right-click Local Disk > Open.
C. Right-click Documents and Settings > Open.
D. Right-click User’s folder > Open.
This will list all of the documents and settings associated with the home user.
- Select all of the user’s .miCASA* data files, including the .CASAPolicy.xml
file, as shown in the figure above, then Delete.
- Restart system Services by following the procedure described in Step 1, but select
Start Service instead of Stop Service.
- On Linux, execute
run /etc/init.d/micasad start
.
- Locate and start CASA Manager.
- Enter a new Master Password to encrypt and secure your persistent credentials. The master password must be at least eight
characters in length.
See also Setting Master Password.
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