{t}Ticket History{/t} {if $ticket.state != 2} {t}New message{/t} {/if}
{counter start=0 skip=1 print=false assign=msgidx} {foreach from=$ticket.messages item=message} {counter print=false} {/foreach}
{$message.createtime|date_format:"%Y/%m/%d
%H:%M"}
{t}From:{/t}
{t}Subject:{/t}
{if $message.userid} {$message.username} {elseif $message.adminid} {$message.adminname} {elseif $message.mailfrom} {$message.mailfrom|escape} {else} {$ticket.requestor|escape} {if $ticket.requestoremail} <{$ticket.requestoremail|escape}> {/if} {/if}
{$message.subject|escape}
{t}Details{/t} {if $ticket.state != 2} {t}Answer{/t} {/if} {if $msgidx > 0} {t}Delete{/t} {/if}
{$message.body|escape|replace:"\n":"
"}